This policy describes how Tallah collects, uses and protects your personal data. It is drafted in full compliance with the Egyptian Personal Data Protection Law No. 151 of 2020.
At Tallah we take your privacy extremely seriously. As a brand that works with brides during one of the most personal periods of their lives, we understand that trust is the most important thing we can offer you. We will never do anything with your data that you would not expect.
Data We Collect
We only collect the absolute minimum data required to process your order and provide you with our service. We never collect any unnecessary personal information.
Specifically we may collect:
- Full name and contact number
- Full shipping address
- Order history and communication with our team
- Wedding date, if you provide it to us
- Payment information, which is processed directly by our payment providers and is never stored on our servers
How We Use Your Data
We will only ever use your personal data for one of the following purposes:
- To process and fulfil your order
- To contact you regarding your order, production or delivery
- To provide after-sales support
- To send you order and delivery updates
- With your explicit consent only, to send you occasional updates about new collections
We will never, under any circumstances, sell, rent, trade or share your personal data with any third party for marketing purposes.
Third Parties We Share Data With
We only share the minimum required data with the following trusted partners who are also bound by data protection obligations:
- Courier and shipping companies, only for the purpose of delivering your order.
- Payment processors, for the processing of your payment.
- No other third parties will ever receive access to your personal data.
Data Retention
We will retain your personal data only for as long as is required:
- Order and transaction data will be retained for 7 years, as required by Egyptian tax and commercial law.
- All other personal data will be deleted 12 months after your order is completed.
- You may request that we delete all of your personal data at any time, subject only to legal obligations we must comply with.
Your Legal Rights
Under Egyptian Personal Data Protection Law you have the following rights at all times:
- The right to request a copy of all personal data we hold about you
- The right to correct any incorrect or incomplete data
- The right to request deletion of your personal data
- The right to opt out of any marketing communications at any time
- The right to withdraw consent for any use of your data at any time
All requests will be responded to within 15 working days, as required by law. To exercise any of these rights, you may email us directly at karim.ahmed1006@gmail.com.
Security
We take all technically and organisationally reasonable measures to protect your personal data against unauthorised access, loss or misuse. All data transmitted to and from our website is fully encrypted.
Cookies
Our website uses only strictly necessary cookies required for the operation of the website and checkout process. We do not use any tracking cookies, advertising cookies or third-party analytics cookies.
General Terms
- We reserve the right to update this privacy policy at any time. Any changes will be posted on this page.
- If we make any material changes we will notify all existing customers via email.
- The Data Controller for all personal data is Tallah Accessories, Giza Egypt.
- For all data protection enquiries you may contact us at any time at karim.ahmed1006@gmail.com.